Golife Privacy Policy

Effective Date: October 1, 2025

This Privacy Policy describes how Golife, an NFC technology-based privileged card service, collects, uses, maintains, and discloses information collected from users of the Golife website and mobile application.

This policy applies to the Services offered by Golife in Bangladesh.

1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("Personal Data").

A. Information You Provide Directly

This includes data collected during registration, card issuance, and customer support:

• Identity Data: Full name, date of birth, gender, and National ID or Passport details
• Contact Data: Mobile phone number, email address, and mailing address.
• Account Credentials: Encrypted password and security questions.
• Payment Information (Non-NFC): If you purchase the privileged card online, we collect information related to that purchase, but we do not store full card payment details.

B. Transaction and NFC Usage Data

Since Golife is an NFC-based privileged card service, we must collect data related to your use of the card for providing benefits:

• Transaction Details: Date, time, location (merchant/vendor name and address) of purchase, goods/services purchased, transaction value, and the specific discount or privilege applied.
• Card/Device Identifier: The unique identification number (UID) associated with your NFC card or the tokenized equivalent used by the mobile app for securing the transaction.
• Usage Patterns: Frequency and type of privileges accessed, which helps us manage and improve the benefits program.

C. Technical and Usage Data

This data is collected automatically when you access our website or use the mobile app:

• Device Information: Device model, operating system (OS) version, unique device identifiers, and mobile network information.
• Internet Activity: IP address, browser type, referring/exit pages, and clickstream data.
• Location Data: With your explicit consent, we may collect precise or approximate geolocation data to provide location-based services, such as showing nearby partner merchants or personalized offers. You can turn this off in your device settings.

2. How We Use Your Information

We use your Personal Data to operate, maintain, and improve our Services, and to fulfill our commitments to you:

3. Disclosure and Sharing of Personal Data

We only share your Personal Data with third parties as necessary to operate the Services or as required by law:

• Partner Merchants: We share only the necessary transaction details (e.g., confirmation that a valid card was tapped and the discount applied) with our partner merchants to fulfill the privilege program and reconcile accounts. We do not share your full name, email, or phone number with merchants unless required for a specific service where you provide explicit consent.
• Service Providers: We engage third-party companies (e.g., cloud hosting, data analytics, email delivery) that access data only to perform services on our behalf and are obligated to protect your data.
• Legal Requirements: We may disclose your data if required by Bangladesh law, government agencies, or court orders (e.g., the National Cyber Security Agency).
• Business Transfers: If Golife is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred as part of that transaction.

4. Cross-Border Data Transfers

Golife operates primarily in Bangladesh. If we are required to transfer or store your Personal Data outside of Bangladesh for technical or operational reasons (e.g., using secure global cloud services), we will do so only:

• In compliance with any future restrictions or requirements imposed by the Personal Data Protection Act (PDPA) of Bangladesh.
• By ensuring the recipient country or company provides an adequate level of data protection and security safeguards.

5. Your Rights as a Data Subject

In line with international best practices and the developing privacy framework in Bangladesh, you have the following rights regarding your Personal Data:

1. Right to Access: You have the right to request a copy of the Personal Data we hold about you.
2. Right to Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Data we hold about you.
3. Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your Personal Data when it is no longer necessary for the purposes for which it was collected, or where you withdraw consent.
4. Right to Object/Opt-Out: You can object to the processing of your Personal Data for direct marketing purposes (e.g., opt-out of promotional emails via the link provided).

To exercise any of these rights, please contact us using the details provided below.

6. Data Security

We implement robust technical and organizational measures, including encryption, access control, and firewalls, designed to protect the security of your Personal Data. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected Users and relevant authorities in accordance with the 72-hour reporting requirements under Bangladesh laws.

7. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your rights, please contact us:

Golife Data Email: privacy@golife4u.com